All our products come with a 30-day guarantee covering normal use in compliance with the usage and maintenance instructions detailed on our product's packaging. Products that are not used in compliance with those instructions cannot be returned or exchanged.
Even though we carefully ensure a high quality of control on our products, it is possible that a product ordered present a defect. In this case, please contact our customer service department and it will be a pleasure to exchange your product. The unused item must be returned in its original packaging.